The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. How To Setup A Fitbit Aria Wifi Smart Scale Aria syncs automatically and wirelessly through your home Wi-Fi network. seit 3 Tagen kommen diese Fehlermeldungen: Hi :-), step on, sensing, step off, thinkink, err. This will make it go into setup mode. Yes, I took the batteries out too. The newer modems no longer support it as it's a security risk. I have been having the same issues as well. Fitbit will send you a new Aria Scale, but it will have the same issue where it requires B mode Wifi. I only wanted about an hour and a half trying to do this. Fitbit will send you a new Aria Scale, but it will have the same issue where it requires B mode Wifi. https://community.fitbit.com/t5/Aria/Aria-scale-is-getting-a-wifi-error-message-x-with-wifi-signal-u... Edit wifi settings under "Additional Settings". MAJOR shoutout to you for posting this solution! I take the battery out and try to go through set up again and it is says wifi is Catweb tap to change. I am having the same issue. Just about ready to fling the Scale and the rest of our Fibbits [Misfits] OUT THE WINDOW !!!!!!!!!!!!!!!!!!!!!!!!! I tap and nothing happens. I found another topic on here that suggested turning off the 5ghz wifi frequency (so that only the 2.4 ghz frequency is active) and trying to connect the scale then. Awesome! Is there ANY resolution to this? See muddywaters post: https://community.fitbit.com/t5/Aria/Aria-scale-is-getting-a-wifi-error-message-x-with-wifi-signal-u... Well no good news. Just a suggestion for no 802.11b...   see if you can find an older Netgear g or n router. @Kay_dubb1 That's great news! In the Applications section, select Utilities. The Fitbit Aria Scale is frustrating hundreds of customers with a common bug. Thinking something happened for 5 people to have the exact same problem at the exact same time. I am having the same issue as others on this thread and it started about the same time. I have tried all 3 modes, I have tried separating the bands, renaming the hub, factory reset of hub, I even changed the scales in Argos for a new set. Get a more complete picture of your health with Fitbit Aria Air™, an easy-to-use smart scale that displays your weight and syncs it to the Fitbit app where you can view BMI, track trends over time and more. I think for every one person who is angry enough to post their problems with their scale there must be hundreds of others who have just thrown it away. I'm ready to bash this scale with a hammer. MatthewFitbit. They will not give you a refund if the item is over 45 days old. And like you set it linked up as soon as I changed that setting. I asked him what exact network config does the Aria have? Hi everyone! I have had this issue and didn't push Fitbit … Enter your Wi-Fi network password and Aria 2 will attempt to connect automatically. Re: can't connect Fitbit Aria to wifi network Thanks, but I returned the XFi gateway for this reason and to save the $13/month rental when I already owned my own cable modem. I am in the same situation. If so I have a paper weight. @Katcor44 It's awesome to hear that you also managed to get this issue resolved by following the workaround shared by @Swift88 above. The router we have isn’t issued by Mediacom - it’s an Arris Surfboard It's NOT. My scale went from useful tool to a basic scale. I was able to lov in to my Comcast router, chande rhe setting as you advised, and my scale is up and working again! This is a known issue and Fitbit will replace within 12 months. Creating your account is completely free, and takes about a minute. All new routers through CC are default g/n on the 2.4ghz. Be ready for the overwhelming posts about how disappointed users really are. - edited I went through setup again and it synced that time again. I have not made any changes to my network. In this board you'll be able to tell your stories, meet more people and start your own topics. When I find the Aria wifi, I get a notice that it's not active when I click it. Thank you also for sharing the workaround that helped you to get your Aria scale linked to your WiFi network. However the Aria network settings are 2.4ghz and only on the B band. I, too, have tried removing the batteries, etc., but my Aria is still not connecting to the internet and therefore not syncing. Thank you for posting your update here. All Comcast routers are default at g/n on the 2.4ghz. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 18:29. The data from my scale shows up on the Fitbit web portal but not in the iPhone app. I found instruction on how to reset the Aria and I not get the set up active but it will not complete setup. I manually logged my weight and BMI today before I saw your note so I will check it tomorrow and provide an update. I'm really sick of this. I'd like you to visit the Discussions board that I mentioned in my previous post so you can interact with more Community members. By connecting Aria 2 to your Wi-Fi network, your scale will automatically and privately transfer, or sync, your stats wirelessly to your Fitbit account after each use to help you track your progress. Share Your Story. Connectivity difficulties between Aria and Comcast... Connectivity difficulties between Aria and Comcast/Xfinity routers. Just got around to trying to reset and am getting a Wifi error. the list of available options. I too am unable to sync my scale. I started having the problem once I started using the xfi pods. ‎06-13-2018 I just moved and my comcast router doesn't have the b/g/n option. ‎07-24-2019 Thank you for posting the update here. Thanks guys! It turns out that if you have a relatively new cable box / wireless router from Comcast / Xfinity, it does not enable 802.11b by default. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. Re: Wifi Connection Issues (Fitbit Aria Scale) ARIA scales same problem, was all ok with HH6 until this latest firmware update ending 236. I know the password is correct, I tested it on my phone.This has been very frustrating, why is it so hard?! After switching that to a B/G/N I had to issues and the device linked fine. There is a workaround that has helped most users. Hi, I can't connect my fitbit aria scale to my home wifi network. Hope to see you in our Fitbit Community more often! 18:28 by So, you have to go to http://10.0.0.1/ on your browser. This info will help me to determine the cause of the issue and provide the correct solution. My Aria won’t connect to our WiFi and is showing “WIFI ERR” - we switched from Xfinity (worked just fine) to Mediacom and haven’t been able to connect. The Late Late Show with James Corden Recommended for you Comcast has walked me through everything they can do. I tried the setup using my laptop and my cell phone, both say wifi error! ‎03-22-2018 When the screen refreshes, click edit again, select b/g/n and hit save. Looking forward to your response my friend! They will not give you a refund if the item is over 45 days old. Everything was working fine before I moved and changed router. I have the same issue. @kaybee8888 That's great news! If you have trouble adding a Wi-Fi network, complete the steps below. I'm pretty sure that this info will help other users that experience the same issue. On the Today tab , tap your profile picture > Aria 2. I'm so glad to hear that you managed to get your Aria scale connected to your network. I just had a chat with fitbit and they told me I was just out of luck. Aria ist ca. ‎07-24-2019 Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. Your developers need to get at it and get the firmware for the original Arias upgraded so they can sync as they did before March 21. I hope this find helps someone else and that Fitbit fixes this for future devices. Looks like Comcast is no longer transmitting the B band. Your Fitbit watch can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi networks. Hope to see you in our Fitbit Community more often my friend! Finally, let me know if your get any error message during the setup process. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. I changed it to B and it's still not working. Had to take the batteries out of the scale, as other devices in the house were trying to connect to the scale network, when turned on. It always shows an error when trying to connect to my network. If you attached a old wifi router to the Xfinity one that uses B band. It's a FitBit issue. So, this didn't solve my problem. I purchased the Aria because of its integration with the app and now that I have to enter things manually the whole premise for purchasing it goes away. If that’s the case it is not a scale or WiFi issue. I wish this solution would have worked for me but no such luck. I have been trying this for hour . Learn more steps to Connect Some Third-Party Devices to Your WiFi Network. 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